8 Key Components of Technology Roadmaps


A technology roadmap (also known as an IT roadmap) is a document which outlines the plan to reach short-term and long-term goals through the use of technology solutions. This type of roadmap typically provides key information which helps organizations make better decisions around technology investments.

There are various categories and approaches to technology roadmapping. However, roadmaps for technology groups generally fall into two different categories.


An IT systems roadmap defines the systems that enable core capabilities across the organization. At a high level these are systems like CRM systems, ERP systems, Data Analytics systems, etc.

A technology roadmap shows the technology currently available today and highlights improvements that are scheduled and even considers when it may be scheduled for end-of-life. For example, a core CRM system that is being replaced by a new one will show when one will end and the other will be brought online.

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